Blind or Double Blind Shipments

In this world of easy e-commerce solutions we often find us in a situation companies manage orders for other companies, and want to ensure that end customers not know about it. This can be accommodated in Standard eShip using Blind or Double Blind Shipment.

When using Blind Shipment, the Return Address on the Package (and label) will be populated with the information from the Bill-To Customer.


You work for the Cronus Winery. One of your customers ‘Zin Lovers Society’ sends you orders, that are to go to it’s members (Customers).

You create orders – one for each ship-to looking like this:

Sell-To / Bill-To:

‘Zin Lovers Society’
97 Red Wine Lane
Paso Robles, CA 97531


Henrik Helgesen
123 Zin Drinker Ave
Beverly Hills, CA 90210

in this example, the Label would have a return address of

Cronus Winery,
995 Winery Rd,
Napa Valley, CA

To avoid the confusion; the ‘Zin Lovers Society’ ask that we use their name and address as the sender. By selecting Blind Shipment on the eShip tab, the return address will now state:

‘Zin Lovers Society’
97 Red Wine Lane
Paso Robles, CA 97531

as specified in the Bill-To section of the order.

But since the ‘Zin Lovers Society’ do not have a warehouse, Cronus Winery have accepted to handle returns for ‘Zin Lovers Society’.

In order to change the Return Address we need to make the order (Package) Double Blind Shipment. When Double Blind Shipment is selected, you need to also select a Customer, from where the return address information is to be retrieved. This often happens when you mail the invoice to a PO Box or deal with bog box stores.

You need to create a customer card with the following information

‘Zin Lovers Society’
995 Winery Rd,
Napa Valley, CA

and select the customer in the Double Blind Ship From Cust No.

Please note that FedEx at times changes their label which the requires new setup for Blind and Double Blind Shipment Labels to print correctly. A post for the will be posted soon(ish)

  8 Replies to “Blind or Double Blind Shipments”

  1. Soren Nielsen
    September 15, 2010 at 6:10 pm

    Thanks Henrik, this explanation helped us out here during the go-live in Atlanta. The online help for Eship still has some ways to go.

  2. Eleanor
    April 27, 2011 at 3:24 pm

    Other than Fedex, do you know other truckers that do double blind shipments? I use YRC and they do it, but I am looking for other carriers as well. Thanks.

    • April 30, 2011 at 6:54 am

      Elanor –

      I am not aware of anyone other than UPS and FedEx doing blind shipments.

  3. January 15, 2013 at 6:04 am

    We just found that CH Robinson will do LTL double blind shipments. I am looking into haveing UPS and or FedEx do it for our smaller packages. CH Robinson is a broker and they have been very helpful workign with us on this.

  4. July 10, 2013 at 1:21 pm

    Hello guys, I would appreciate your suggestions on how to handle blind ship in my shopping cart…If I have diferent suppliers in diferent locations and different products can I reflect the shipping costs to my customers in my shoping cart? Is it better to handle it separately? Or do you know a software or a shopping cart that can do that.

    • Cat
      September 12, 2019 at 2:37 am

      3dCart will let you set up different ship from addresses for specific products.

  5. Cristian
    April 24, 2019 at 6:09 am

    I really like this guy’s enthusiasm, wondering why he stopped posting? great material! Thanks for sharing your expertise.

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